Returns & Exchanges

At HyperX, we stand behind our gear with a 30-day money-back guarantee for all products purchased directly from our online store. If you are not completely satisfied with your high-performance peripherals, we provide a streamlined return process to ensure you get back in the game.

Return Process

• 1.
  Initiate Your Request

  Log in to your HyperX account and navigate to your order history to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Gear

  Securely place the product in its original packaging, including all cables, accessories, and documentation to ensure a full refund.

• 3.
  Label and Ship

  Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives and inspects your return, a refund will be processed to your original payment method within 7 to 10 business days.